CloudBlocks / Data deletion
Data deletion
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You have the right to have your personal data erased under Article 17 of the GDPR. This page explains how to request deletion of data we hold — including data we received from Google, Meta (Facebook and Instagram) or TikTok when you connected an account to one of our apps or integrations.
1. Disconnect the app on the platform
First revoke our access directly on the platform, so we immediately stop receiving new data:
- Google: myaccount.google.com/permissions → select the app → Remove access.
- Facebook: Settings → Business Integrations → select the app → Remove.
- Instagram: Settings → Website permissions → Apps and websites → select the app → Remove.
- TikTok: Settings and privacy → Security → Manage app permissions → select the app → Remove access.
2. Ask us to delete your data
Email info@cloudblocks.se with the subject "Data deletion request" and include:
- your name and the email address you used with us,
- which platform and account (e.g. Page name or username) it concerns, if applicable.
3. What happens next
- We confirm your request within 5 working days and may need to verify your identity.
- We delete your data, including access tokens and platform data, within 30 days.
- You receive a confirmation when the deletion is complete.
- Data we are legally required to keep (e.g. accounting records for 7 years) is deleted when that obligation ends.
Read more in our privacy policy. Questions? Call us on +46 700 600 143.